Legal

Privacy Policy

Last updated: April 2026

TRUMPF Laser Systems Inc. ("TRUMPF", "we") respects your privacy. This Privacy Policy explains what information we collect when you visit this informational website, how we use it, and the choices you have.

1. What We Collect

  • Inquiry form data: name, company, work email, country, product interest and your message. Provided only when you voluntarily submit an inquiry.
  • Usage telemetry: aggregate, non-identifying analytics — page views, referring source, approximate region — used to improve content relevance.
  • Cookies: session cookies to preserve state and preference cookies. No third-party advertising cookies are placed by this site.

2. How We Use Information

Inquiry data is used exclusively to respond to your request and route you to the appropriate TRUMPF engineer. Aggregate usage telemetry is used to improve the website. We do not sell personal information.

3. Sharing & Disclosure

We share inquiry details internally across TRUMPF sales, applications-engineering and service teams strictly as required to answer your question. Select service providers (email delivery, CRM hosting) process data on our behalf under written data-processing agreements. We may disclose information when compelled by valid legal process.

4. International Data Transfers

Because TRUMPF operates globally, inquiry data may be processed in the United States, European Union, China, or other TRUMPF offices. Transfers are safeguarded using the EU Standard Contractual Clauses or equivalent mechanisms.

5. Retention

Inquiry data is retained for up to seven years for sales continuity, unless you request deletion earlier. Aggregated analytics are retained indefinitely.

6. Your Rights

Depending on your jurisdiction you may have rights to access, correct, export or delete personal data we hold, or to object to certain processing. To exercise these rights, contact [email protected].

7. Security

We maintain administrative, technical and physical safeguards appropriate to the sensitivity of the data — encryption in transit, role-based access, regular access reviews, and incident-response procedures.

8. Children's Privacy

This site is intended for professional buyers and engineers. It is not directed at individuals under 16 and we do not knowingly collect their data.

9. Updates to This Policy

We may update this Privacy Policy. Material changes will be reflected by an updated "Last updated" date.

10. Contact

Privacy questions: [email protected] · TRUMPF Laser Systems Inc., 111 Hyde Road, Farmington, CT 06032, USA.